By creating an account or using drawline.io ("Service"), you agree to these Terms of Service ("Terms"). If you do not agree, do not use the Service.
We may update these Terms. Material changes will be communicated by email and in-app notification at least 14 days before taking effect. Continued use constitutes acceptance.
DrawLine is a behavioral enforcement tool for futures traders. It monitors your trading positions via exchange API, evaluates activity against rules you configure, and applies enforcement actions (entry blocking, config locking, position auto-close) according to your chosen plan.
DrawLine is not a broker, investment adviser, financial adviser, or trading platform. We do not provide investment advice, trading signals, or market analysis. Nothing on the Service constitutes a recommendation to buy or sell any financial instrument.
DrawLine is a risk management tool, not a financial advisory service.
The Service enforces rules that YOU define. It does not tell you what trades to make, when to trade, or what position sizes to use. Breach thresholds, loss limits, indicator settings, and all Guardian configuration are set entirely by you.
We are not responsible for trading losses, missed opportunities, or any financial outcome arising from your use of the Service or from enforcement actions taken by Guardian.
You are solely responsible for your own trading decisions and their consequences.
Futures trading involves substantial risk of loss and is not suitable for all investors. Past performance is not indicative of future results.
You must be at least 18 years old to use the Service. By using the Service, you represent that you are of legal age in your jurisdiction and that your use of the Service does not violate any applicable law.
The Service is not available to residents of jurisdictions where futures trading or our Service is prohibited by law. It is your responsibility to determine whether your use of the Service is lawful in your jurisdiction.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
You agree to provide accurate registration information and to notify us promptly at support@drawline.io if you suspect unauthorised access to your account.
One account per person. You may not create accounts on behalf of others without their explicit consent.
By connecting an exchange account, you authorise DrawLine to use your API key to:
- Guard plan: Read position data, balances, and trade history. No write access.
- Sentinel plan: Read the above, plus close (reduce-only market sell) open positions when a Guardian rule is breached.
You must not grant DrawLine API keys with withdrawal, transfer, or deposit permissions. Doing so violates these Terms and significantly increases your security risk. We request only the permissions described above, but it is your responsibility to verify the permissions you configure on your exchange.
We are not responsible for losses arising from API keys configured with excessive permissions, from exchange downtime that prevents auto-close from executing, from API rate limits that delay enforcement, or from errors in the exchange's API.
Auto-close is not guaranteed. Sentinel will attempt to close positions at breach, but execution depends on exchange API availability, network conditions, and market liquidity. DrawLine does not guarantee that auto-close orders will be filled at any particular price or at all.
Guardian enforcement is best-effort, not guaranteed.
Config locking, entry blocking, and auto-close actions depend on our servers receiving position data from your exchange in time to act. Network delays, exchange API outages, data sync latency, and other technical factors can cause enforcement to be delayed or fail entirely.
Do not rely on Guardian as your only risk management mechanism. Use stop-losses on your exchange, maintain your own discipline, and treat Guardian as an additional layer of protection — not a replacement for sound trading practice.
By using the Sentinel plan, you acknowledge that you have authorised automated order placement on your exchange account and that you accept the risks of automated trading, including the risk of orders being placed at unfavourable prices.
Trial: New accounts receive a 14-day free trial. No credit card is required to start the trial. At the end of the trial period, access to paid features requires an active subscription.
Billing cycle: Subscriptions are billed monthly or annually as selected. Annual plans are billed in full at the start of each annual period.
Cancellation: You may cancel your subscription at any time from Settings → Billing. Cancellation takes effect at the end of the current billing period. No partial refunds are provided for the remainder of a billing period.
Refunds: We offer a 7-day money-back guarantee on your first payment only. To request a refund, email support@drawline.io within 7 days of your first charge.
Price changes: We will provide at least 30 days notice before increasing subscription prices. Price changes apply to the next billing period after the notice period.
Failed payments: If a payment fails, we will retry up to 3 times over 7 days. After that, your account will be downgraded to the free tier and Guardian enforcement will be suspended.
You agree not to:
- Attempt to reverse-engineer, decompile, or extract the source code of the Service
- Use the Service to circumvent exchange rules, terms of service, or regulations
- Share your account credentials with others
- Attempt to access other users' data
- Use the Service to place automated trades beyond the auto-close functionality described herein
- Probe, scan, or test the vulnerability of our systems
- Submit false, misleading, or fraudulent information
Violation of these terms may result in immediate account suspension without refund.
The Service, including its design, code, trademarks, and content, is owned by DrawLine and protected by intellectual property law.
Your trading data, reflection notes, and Guardian configuration remain yours. You grant us a limited licence to process this data solely to provide the Service.
You may not reproduce, distribute, or create derivative works from any part of the Service without our written permission.
To the maximum extent permitted by applicable law:
The Service is provided "as is" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.
We are not liable for:
- Trading losses of any kind, including losses that occur despite or because of Guardian enforcement actions
- Losses from failed, delayed, or incorrect auto-close execution
- Exchange API outages or failures
- Data loss or corruption
- Indirect, incidental, consequential, or punitive damages of any kind
Our total liability to you for any claim arising from the Service is limited to the amount you paid us in the 3 months preceding the claim.
Some jurisdictions do not allow limitations on implied warranties or consequential damages, so some of the above may not apply to you.
You agree to indemnify and hold harmless DrawLine, its officers, employees, and contractors from any claims, damages, losses, or expenses (including legal fees) arising from your use of the Service, your violation of these Terms, or your violation of any third party's rights.
We may suspend or terminate your account immediately if you violate these Terms, engage in fraudulent activity, or if we are required to do so by law.
You may terminate your account at any time from Settings → Account → Delete account. Upon deletion, all associated API keys, trade records, and behavioral data are purged from our active databases immediately. This action is irreversible.
Provisions of these Terms that by their nature should survive termination will survive, including limitation of liability and indemnification.
These Terms are governed by the laws of Singapore, without regard to conflict of law principles.
Before initiating any formal dispute, you agree to contact us at support@drawline.io and attempt to resolve the issue in good faith. We will respond within 10 business days.
For disputes that cannot be resolved informally, you agree to binding arbitration under the rules of the Singapore International Arbitration Centre (SIAC), with proceedings conducted in English in Singapore.
You waive any right to participate in a class action lawsuit or class-wide arbitration against DrawLine.
For questions about these Terms:
Email: support@drawline.io
We aim to respond within 3 business days.